What have record breaking dominoes, chaos theory and the
butterfly effect got to do with change management? Let us
explain.
domino theory
Domino Theory aims to reduce the chances of those pesky butterflies
wafting an uninvited variation over your change initiative.
It's an approach that we strongly believe in and have found
to be extremely effective in making change successful.
The basic premise is that all the dominoes (the preparations
and prerequisites for change) are placed carefully in position
so that one small tap at the start of the domino rally causes
the others to effortlessly flow with no hiccups (or objections)
along the way, (spreading throughout the business in a controlled
and exact manner).
Such a comparison demonstrates the importance that all the
roles and departments supporting change and all the people
and areas affected by it (as well as those that instigate
it) are taken into consideration and managed, as the domino
rally (aka the change programme) is set up. This reduces the
chances of an out of place domino interrupting the flow!
And that's how this theory likens itself to the "butterfly
effect".
attention to detail
Assuming you have all of your variables exactly how you
want them, you can judge the outcome - but overlook one small
detail and you could have a change on your hands that you
far from expected!
Of course, hiccups do happen and a skilled domino setter
or change manager (as they prefer to be called) is needed
to re-position the "offending" piece so that the
harmonious flows are once again in action.
A valuable lesson learnt from many a day watching Roy Castle
on Record Breakers. It's a simple theory but then change management
is simple if you know how to manage your dominoes.
Change is all about effective preparation and this forms
the bulk of the work involved - once everyone is on board
and understands the part they play in change, then it all
happens very naturally.

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